Business forms and system email may contain tags that are being replaced by variable data. For example you can use a contact's first name in an email campaign. The email salutation of your campaign may begin with "Hi ${Contact}, where the ${Contact} tag will be replaced with the contact's display name.

The IMS uses tags in your business forms and email messages. Some of the common tags can be used in both, and others are more context depended. Currently the following tags are available.

Common Tags

  • Business Name
  • Website
  • Sales Email Address
  • System Email Address
  • Business Contact Email Address
  • Friendly Email Address
  • Email Signature

Common Order tags

  • Order Number
  • Customer PO Number
  • Customer Group
  • Order Date
  • Order Delivery Date
  • Order Notes
  • Delivery Company
  • Order Status
  • Currency Code
  • Contact - Customer contact display name
  • Contact Salutation
  • Contact First Name
  • Contact Last Name
  • Contact Phone1
  • Contact Phone2
  • Contact Handphone
  • Contact Email
  • Sales Person - Sales person display name
  • Sales Person Salutation
  • Sales Person First Name
  • Sales Person Last Name
  • Sales Person Phone1
  • Sales Person Phone2
  • Sales Person Handphone
  • Sales Person Email
  • Delivery Contact - Customer delivery contact display name
  • Delivery Contact Salutation
  • Delivery Contact First Name
  • Delivery Contact Last Name
  • Delivery Contact Phone1
  • Delivery Contact Phone2
  • Delivery Contact Handphone
  • Delivery Contact Email
  • To Address - A shortcut tag for Delivery Contact, Company name, Address, City, Postal, State, Country, Phone1, Fax and Website
  • Delivery Address - An alias tag for the To Address tag
  • Billing Address - A shortcut tag for Billing Contact, Company name, Address, City, Postal, State and Country
  • From Address - A tag summarizing your Company name, Address, City, State, Postal, Country, Phone, Fax and Website

Invoice tags

Include Common Order Tags

  • Invoice Number
  • Payment Reference
  • Invoice Status
  • Terms
  • Invoice Date
  • Invoice Date Time
  • Due Date
  • Currency Code
  • Invoice Data
  • Contact - Customer billing contact display name
  • Contact Salutation
  • Contact First Name
  • Contact Last Name
  • Contact Phone1
  • Contact Phone2
  • Contact Handphone
  • Contact Email

Customer Order Tags

Include Common Order Tags

  • Order Data

Quotation Tags

Include Common Order Tags

  • Quotation Number
  • Customer PO Number
  • Quotation Date
  • Quotation Notes
  • Quotation Data

Picking List Tags

  • Picking List User
  • Picking List Number
  • Picking List Date

Moving List Tags

  • Moving List User
  • Moving List Number
  • Moving List Date

Email Tags

User registration email

  • Member First Name
  • Member Last Name
  • Member Salutation
  • Member Login Name
  • Member Login Password

User account update email

  • Member First Name
  • Member Last Name
  • Member Salutation