About YBO
YBO found early success in offering e-commerce solutions using the Software as a Service model, in which companies make smaller, regular payments rather than having to make a large initial investment. This has allowed SMEs to benefit from up-to-date technologies and regular improvements to their YBO-hosted e-commerce solutions at a significantly reduced cost.
Having designed and built its own e-commerce framework proved to be an advantage that YBO was able to share with its customers. Having the framework made it easy and quick to get e-commerce sites up and running while allowing specific requirements to be incorporated into customer solutions.
Triangulating the success, this method of bringing otherwise costly solutions to SMEs was linked with focused customer service from the onset. By taking the time to understand an organisation’s requirements YBO has been able to build long-term partnerships with its customers.
The Move Towards Integrated Solutions
Moving into inventory management and order processing was a natural progression for YBO. By adding these solutions into its existing e-commerce framework and marketing tools, a fully integrated solution bringing new advantages was created. Today YBO continues to develop its technology road map based on genuine benefits and requirements of its clients. All of this within the Software as a Service model, making the YBO CRM Solutions the SME-oriented solutions.
YBO developed a unique way of service delivery whereby the usage of software, training and licensing is combined in a affordable one-off delivery and support fee.
This guarantees software application benefits and availability, and in turn to your company's business continuity.
- Understand your business with accurate and critical business data. Getting the right information you need to run a business should not be difficult.
- Enhance your business and relate to your customers with E-commerce and marketing data. A complete customer view across sales and buying behaviours helps you uncover new ways to serve your customers faster and better.
- Streamline your business processes by integrating key business processes such as sales, purchasing, inventory, and marketing together, giving you an all-in-one center with accurate data and information.
- Support your needs with our customisation. We listen to what you need and tailor the solution accordingly.
- Take control of your business through performance reports, and respond to an ever changing business environment. Being proactive means growing your business.
- Total Support is what we do and is our firm belief. Proactive support and training ensures proper use of the system to enhance your business processes. YBO forms partnerships, not clientèle.
The YBO Benefits
What you need is what you get - flexibility, local understanding with a global point of view. Time, efficiency and feature-rich management tools which provides you more flexibility in managing your business. In today’s aggressive on-line market, simply having a store front is never enough. Information to get your business to the next level is of the essence. Most other providers sell you services or rather a re-packaged or licensed software from another company. YBO's affordable solution is its own. We know the product and we can tailor the product exactly to your needs.
| Others |
YBO |
| Do it Yourself |
Customer Focused |
| Rigid and One Dimensional |
Customisable Systems |
| Minimal / Reactive Support |
Proactive Support |
| Minimal Training Off-Site |
Comprehensive On-Site training |
| One access point |
Accessible 24/7 anywhere |
| May require additional hardware to support |
Any Computer with Internet Connection |
| Call Centre |
Local Dedicated Support |
| Ethnocentric |
Global Understanding of Local Demands |
| High After Sales Cost |
No Hidden Costs |
| One Time High Down Payment Fee |
Monthly Graduated Fee |
Our Business Model
Software as a Service (Saas) reduces the need to purchase a system with out right payments. Progressive payments of this hosted solution leads to a lower IT investment. This lets you focus on your business, and not worry about the latest technology or whether your data is compromised or inaccurate.
FundingApply for a grant. We can assist with grant consultations and advise.
Customer Support
YBO trains the company to make full use of the platform. Proactive and ongoing support is part of the partnership. With full use of the platform's capabilities, we help businesses enable faster and more accurate decision making where possible. Being local, we understand your needs.
Find out how our solutions can help your business grow by leaving your information behind in the flowing form.
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